Exam

Human Communication Group Presentation Notes
Group 1:
5 Stages of Conversation

1. Opening
2. Feed forward
3. Business
4. Feedback
5. Closing

Impersonal and Interpersonal

• Impersonal: Business conversing
• Interpersonal: Friends, Family, and significant others.

Group 2:
What Is Culture?
Culture is not genes. However it is values, beliefs, artifacts and languages passed though generations.
Why is culture important?

• Demographic changes
• increased sensitivity to cultural differences
• economic interdependency
• advances of technology

What works in one culture may not in another.

High and Low Context Cultures
High context- Information is shared between both parties of conversation
Low context- Information is not shared between both parties

Group 3:
How to listen:

1. Receive
2. Understand
3. Remember
4. Evaluate
5. Respond

Culture Influences Listening

• Language and speech
• nonverbal behavior
• feedback
• credibility

Empathy: Feel, think, and see like someone else
Paraphrase
Express
Ask questions

Group 4:
Relationships

Friendships

• Reciprocity: loyalty
• Receptivity: imbalance of giving and receiving

Association: classmates
Initial contact: awkward
Technology
Romantic

Families

• Tradition
• Independent

Khapps model

• Attraction
• Similarity
• Proximity
• Reinforcement
• Physical Attraction

Group 5

• Workplace
• Organize
• Communicate
• Conflict